Frequently Asked Questions (FAQs)

Answering Your Self-Storage Questions in South Knoxville, TN

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?

What are the TOTAL move in fees, including rent and when are these due? How much notice do I need to give prior to vacating? (We do not need any notice, just let us know when you have left!).

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We're here to help!

If your questions weren’t answered above, our knowledgeable and friendly staff are happy to help. We can also provide advice on packing, transporting, and storing your possessions.

We offer a wide range of storage unit sizes in a variety of configurations. Our drive-up storage units with rollup doors make for easy loading and unloading. Our climate-controlled units protect your temperature-sensitive items from Tennessee heat and humidity—and move-in is comfortable and easy with our complimentary rolling carts and hallway music.

All storage units are squeaky clean, and our facility is well-maintained. You can rest easy knowing your belongings are safe with our multi-layer security features, including video surveillance, perimeter fencing, controlled access, security lighting, and an on-site manager. Doing business with us is simple and easy.